dns - dns Managed Security Services

Abstract

The dns Managed Security Services (dnsMSS) offering is comprised of: managed firewall and Virtual Private Network (VPN), Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) monitoring, e-mail security, vulnerability assessments, identity management, content security, strong authentication, and Security Information and Event (SIEM) monitoring. Security, authentication, and compliance management are expensive and specialised tasks that some organisations prefer to outsource to experts. dns configures and maintains security infrastructure, monitors assets and security threats, generates alerts based on its and the client organisation’s policy (and compliance requirements), and offers 24x7 remediation services through a group of security specialists. Data collection and correlation is performed through a purpose-built device installed within the client organisation’s perimeter that exchanges security information through an encrypted link with dns’ Secure Operations Centre. dns provides a dashboard that reports security threats and service summary in real time and a strong service engagement and governance model. Overall, an impressive and useful managed service offering that will appeal to organisations with challenging security requirements.

Key Findings

Strength

• Supports compliance controls for PCI, ISO27001, Memo 22, and SOX.
• Dashboard provides information on security threats and compliance status.
• Comprehensive coverage of firewall, VPN, and Anti-X solutions and vendors.
• Service includes two-factor authentication implementation and management.

Information

• Over 70 clients and a service renewal rate of 100%.
• Currently shifting focus to companies with 500-10,000 employees.

Weakness

• Still low scale, operating in a market with larger potential competitors.
• Support for authentication and Unified Threat Management solutions could improve.

Look Ahead

dns plans to improve the dashboard layout while continuing to extend support for security devices. dns is also currently developing its managed unified threat management service.

Read the full Technology Audit on the Butler Group Web site.