Capscan Ltd. - Capscan Matchcode Version 6

Abstract

Capscan’s Matchcode is an address management solution that accurately captures and cleanses address data against the Royal Mail’s Postcode Address File (PAF) and other international address files covering about 240 other postal territories worldwide. The solution operates in two modes: point of capture and batch mode. Matchcode can infer a complete and accurate address from partly accurate information at the point of data capture. In the data capture mode, the solution can be integrated with applications, such as CRM systems and legacy applications, through an API. The solution can also operate in the batch mode, cleansing existing address information, ensuring that the existing customer lists or databases contain only valid address data. Matchcode also offers other reference datasets, such as lifestyle codes and geographic co-ordinates. Additionally, the solution allows the address capture and cleansing function to be carried out as a Web service. Butler Group believes that any organisation with a large direct B2C or B2B outreach program would benefit from the Capscan solution.

Key Findings

Strength

• Can be used to augment, clean, and enhance customer address data.
• Offers batch, interactive, and programmatic modes of operation.
• Integrates with SAP, Oracle Financials, Dynamics, etc.
• Able to provide comprehensive address data from across 240 territories.

Information

• Offers the Dun & Bradstreet database of 3.4 million UK-based businesses.
• Currently offers a certified plug-in for SAP.

Weakness

• Needs to develop a joined-up approach to its various offerings.
• Needs to extend its presence outside the UK.

Look Ahead

Capscan has plans to provide management of multiple modules through a central dashboard.

Read the full Technology Audit on the Butler Group Web site.

Co-written with Karthik Balakrishnan and Somak Roy.